Meet your local Subaru team
Ken Muston and his team have built up a reputation for providing quality new and used cars and outstanding customer service. It all started in 1977 when Ken Muston, a qualified "A" Grade mechanic, started operating from a small shed in Benalla Road, Shepparton. Then in 1987, Ken acquired the Subaru franchise and moved to new premises in Benalla Road.
Ken Muston
Founder
Phone: 5821 6688
Email: xra@xrazhfgba.pbz.nh
What does excellent customer service mean to you?Exceeding the customers expectations.What do you love about the brand?Quality and reliability.What is your favourite Subaru...
View MoreWhat does excellent customer service mean to you?
Exceeding the customers expectations.
What do you love about the brand?
Quality and reliability.
What is your favourite Subaru vehicle and why?
WRX because it makes me grow horns like a demon and drive like crazy.
Ian Raglus
Dealer Principal
How do you make it a positive Subaru 'Do' experience for customers?Giving them great customer service.Why do you love working for your dealership?We...
View MoreHow do you make it a positive Subaru 'Do' experience for customers?
Giving them great customer service.
Why do you love working for your dealership?
We have a great Subaru product.
What is your favourite Subaru vehicle and why?
WRX- handling, performance & looks.
Chris Kinder
Business Manager
Phone: 5821 6688
Email: svanapr@xrazhfgba.pbz.nh
What is your favourite Subaru vehicle and why?WRX Manual STI- Powerful and Sporty.What does excellent customer service mean to you?Great outcomes for our...
View MoreWhat is your favourite Subaru vehicle and why?
WRX Manual STI- Powerful and Sporty.
What does excellent customer service mean to you?
Great outcomes for our customers.
What makes you a special team member at your dealership?
Helping the Sales team close deals and provide a support to our customers.
Brad Smith
Used Car Manager
What do you love working for Subaru?Passionate about the brand and the safety focus.What makes you a special team member at your dealership?I...
View MoreWhat do you love working for Subaru?
Passionate about the brand and the safety focus.
What makes you a special team member at your dealership?
I have over 10 years experience at Ken Muston Subaru and am passionate about the Subaru product.
What does excellent customer service mean to you?
Treating the customer the way I would like to be treated myself.
Vince Casuscelli
Fixed Operations Manager
Phone: 5821 66
Email: ivaprp@xrazhfgba.pbz.nh
What's your favourite Subaru vehicle and why?Current Impreza S, it's jam packed full of features which gives great value for money.How do you...
View MoreWhat's your favourite Subaru vehicle and why?
Current Impreza S, it's jam packed full of features which gives great value for money.
How do you make it a positive "Do" experience for customers?
Offering customers a valet service each visit.
Why do you love working for your dealership?
To have a great team with a positive attitude resulting in excellent customer feedback.
Brad Smith
Used Car Manager
What do you love working for Subaru?Passionate about the brand and the safety focus.What makes you a special team member at your dealership?I...
View MoreWhat do you love working for Subaru?
Passionate about the brand and the safety focus.
What makes you a special team member at your dealership?
I have over 10 years experience at Ken Muston Subaru and am passionate about the Subaru product.
What does excellent customer service mean to you?
Treating the customer the way I would like to be treated myself.
Gary Mott
Sale Exceutive
What makes you a special team member at your dealership?I have over 27 years experience at Ken Muston Automotive and excellent knowledge our...
View MoreWhat makes you a special team member at your dealership?
I have over 27 years experience at Ken Muston Automotive and excellent knowledge our products.
What is your favourite Subaru vehicle and why?
Outback- great lifestyle vehicle.
Why do you love working for Subaru?
Incredible quality, safety focus and fantastic customer service.
Alex Newling
Cadet Sales Executive
Phone: 5821 6688
Email: nyrka@xrazhfgba.pbz.nh
What is your favourite Subaru vehicle and why?WRX & BRZ- Because they're sporty and go like the wind.What does excellent customer service mean...
View MoreWhat is your favourite Subaru vehicle and why?
WRX & BRZ- Because they're sporty and go like the wind.
What does excellent customer service mean to you?
Giving the customer accurate and up-to-date information in a nice & friendly way.
Why do you love working for Subaru?
The safety focus and the AWD aspect on majority of the models.
Chris Kinder
Business Manager
Phone: 5821 6688
Email: svanapr@xrazhfgba.pbz.nh
What is your favourite Subaru vehicle and why?WRX Manual STI- Powerful and Sporty.What does excellent customer service mean to you?Great outcomes for our...
View MoreWhat is your favourite Subaru vehicle and why?
WRX Manual STI- Powerful and Sporty.
What does excellent customer service mean to you?
Great outcomes for our customers.
What makes you a special team member at your dealership?
Helping the Sales team close deals and provide a support to our customers.
Vince Casuscelli
Fixed Operations Manager
Phone: 5821 66
Email: ivaprp@xrazhfgba.pbz.nh
What's your favourite Subaru vehicle and why?Current Impreza S, it's jam packed full of features which gives great value for money.How do you...
View MoreWhat's your favourite Subaru vehicle and why?
Current Impreza S, it's jam packed full of features which gives great value for money.
How do you make it a positive "Do" experience for customers?
Offering customers a valet service each visit.
Why do you love working for your dealership?
To have a great team with a positive attitude resulting in excellent customer feedback.