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Meet your local Subaru team

Ken Muston and his team have built up a reputation for providing quality new and used cars and outstanding customer service. It all started in 1977 when Ken Muston, a qualified "A" Grade mechanic, started operating from a small shed in Benalla Road, Shepparton. Then in 1987, Ken acquired the Subaru franchise and moved to new premises in Benalla Road.

Ken Muston
Ken Muston

Founder

What does excellent customer service mean to you?Exceeding the customers expectations.What do you love about the brand?Quality and reliability.What is your favourite Subaru...

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What does excellent customer service mean to you?

Exceeding the customers expectations.

What do you love about the brand?

Quality and reliability.

What is your favourite Subaru vehicle and why?

WRX because it makes me grow horns like a demon and drive like crazy.

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Ian Raglus
Ian Raglus

Dealer Principal

How do you make it a positive Subaru 'Do' experience for customers?Giving them great customer service.Why do you love working for your dealership?We...

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How do you make it a positive Subaru 'Do' experience for customers?

Giving them great customer service.

Why do you love working for your dealership?

We have a great Subaru product.

What is your favourite Subaru vehicle and why?

WRX- handling, performance & looks.

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Chris Kinder
Chris Kinder

Business Manager

What is your favourite Subaru vehicle and why?WRX Manual STI- Powerful and Sporty.What does excellent customer service mean to you?Great outcomes for our...

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What is your favourite Subaru vehicle and why?

WRX Manual STI- Powerful and Sporty.

What does excellent customer service mean to you?

Great outcomes for our customers.

What makes you a special team member at your dealership?

Helping the Sales team close deals and provide a support to our customers.


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Brad Smith
Brad Smith

Used Car Manager

What do you love working for Subaru?Passionate about the brand and the safety focus.What makes you a special team member at your dealership?I...

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What do you love working for Subaru?

Passionate about the brand and the safety focus.

What makes you a special team member at your dealership?

I have over 10 years experience at Ken Muston Subaru and am passionate about the Subaru product.

What does excellent customer service mean to you?

Treating the customer the way I would like to be treated myself.

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Vince Casuscelli
Vince Casuscelli

Fixed Operations Manager

What's your favourite Subaru vehicle and why?Current Impreza S, it's jam packed full of features which gives great value for money.How do you...

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What's your favourite Subaru vehicle and why?

Current Impreza S, it's jam packed full of features which gives great value for money.

How do you make it a positive "Do" experience for customers?

Offering customers a valet service each visit.

Why do you love working for your dealership?

To have a great team with a positive attitude resulting in excellent customer feedback.

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Brad Smith
Brad Smith

Used Car Manager

What do you love working for Subaru?Passionate about the brand and the safety focus.What makes you a special team member at your dealership?I...

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What do you love working for Subaru?

Passionate about the brand and the safety focus.

What makes you a special team member at your dealership?

I have over 10 years experience at Ken Muston Subaru and am passionate about the Subaru product.

What does excellent customer service mean to you?

Treating the customer the way I would like to be treated myself.

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Katie Towe
Katie Towe

Sales Executive

Why do you love working for your dealership?The people I work with.What is your favourite Subaru vehicle and why?WRX- love the turbo engine...

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Why do you love working for your dealership?

The people I work with.

What is your favourite Subaru vehicle and why?

WRX- love the turbo engine and sporty experience.

In the spirit of Subaru "Do" what do you do makes a positive difference?

Create a comfortable & trusting environment for the customer; listen to their needs and make it all about them.

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Gary Mott
Gary Mott

Sale Exceutive

What makes you a special team member at your dealership?I have over 27 years experience at Ken Muston Automotive and excellent knowledge our...

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What makes you a special team member at your dealership?

I have over 27 years experience at Ken Muston Automotive and excellent knowledge our products.

What is your favourite Subaru vehicle and why?

Outback- great lifestyle vehicle.

Why do you love working for Subaru?

Incredible quality, safety focus and fantastic customer service.

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Alex Newling
Alex Newling

Cadet Sales Executive

What is your favourite Subaru vehicle and why?WRX & BRZ- Because they're sporty and go like the wind.What does excellent customer service mean...

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What is your favourite Subaru vehicle and why?

WRX & BRZ- Because they're sporty and go like the wind.

What does excellent customer service mean to you?

Giving the customer accurate and up-to-date information in a nice & friendly way.

Why do you love working for Subaru?

The safety focus and the AWD aspect on majority of the models.

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Chris Kinder
Chris Kinder

Business Manager

What is your favourite Subaru vehicle and why?WRX Manual STI- Powerful and Sporty.What does excellent customer service mean to you?Great outcomes for our...

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What is your favourite Subaru vehicle and why?

WRX Manual STI- Powerful and Sporty.

What does excellent customer service mean to you?

Great outcomes for our customers.

What makes you a special team member at your dealership?

Helping the Sales team close deals and provide a support to our customers.


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Vince Casuscelli
Vince Casuscelli

Fixed Operations Manager

What's your favourite Subaru vehicle and why?Current Impreza S, it's jam packed full of features which gives great value for money.How do you...

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What's your favourite Subaru vehicle and why?

Current Impreza S, it's jam packed full of features which gives great value for money.

How do you make it a positive "Do" experience for customers?

Offering customers a valet service each visit.

Why do you love working for your dealership?

To have a great team with a positive attitude resulting in excellent customer feedback.

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